First let me give you a piece of advice...don't rent anything from Thrifty! On Tuesday, Gary and I went over to Thrifty at the airport to get an SUV for our trip. Now, we probably rent a vehicle from Thrifty every other month (it's pathetic that we have basically 3 two seat cars). When Gary got to the counter he was rudely waited on by a lazy employee. He was told that they didn't have ANY cars! As he was strolling down to Hertz, an employee (who had helped us on a previous visit) yelled at him that they had a Jeep just come in and it was his if he wanted it. So he signed the paperwork and drove it home. He pulls into the driveway and goes around the back of the car and notices that the license expired 10/08. He comes in, calls Thrifty right away. First he was told that the sticker was probably in the glove box and he should just put it on the license. Of course there wasn't a sticker in the glove box...so he called Thrifty back, he was eventually transferred to the desk at the airport. By this time it was almost 11 pm, they told him to either bring the car back or stop in tomorrow (Wednesday) and there would be a sticker or plate at the desk. Wednesday, about 2 pm he arrives at Thrifty and finds out that 1. there wasn't a sticker and 2. that Jeep shouldn't have been rented because it was due for some kind of service. By the way, the 2 people that were at the desk were even lazier than the night before! Of course he didn't drive the car over to the airport (he was worried that he would be pulled over and sighted for a late registration). He comes home and picks up the Jeep and drives it back to the airport. Thrifty still doesn't have any cars! When he looks at the bill, there is a charge of $113 on the bill. When he questioned it, he was told that it was for the 1 day of use that he had (remember, it stayed in our driveway because of the expired plates). He explained that to now the manager that he has been trying to rectify this problem since last night and if the guy would check the mileage on the car, he would see that it had about 41 miles on it (the amount of mileage from that airport to home and back again). The dude actually said "I took $50 off the bill, what more do you want!" With that, Gary told him to put his $113 in a particular orifice! He walked down the way to Hertz and rented a Highlander. He got home and called Thrifty again to complain about the charge on his bill and the rudeness of their employees. He was told that the manager should review it - by this time, Gary was through with Thrifty and basically told the woman that she could assist the manager with the placement of the $113! Needless to say, for $113 Thrifty has lost a good customer and again, I would strongly suggest that you don't rent from Thrifty (or its parent company Dollar).
So we took off from Columbus and went cross country (route 33) to South Bend. We first went to the bookstore and checked out stuff. We then walked around campus - what a beautiful place! I love this place - the students a really friendly and I'm not nervous about walking on campus. The tradition and sites here are great - the Grotto is pretty and as we drove up Notre Dame Ave., we saw Our lady gleaming on the Administration building (The Dome). You must realize that it's 31 degrees (21 with the wind chill) and we are under a Lake Effect Snow Warning! So we are going to get some heavy snow - GREAT! The stadium will be rock and rolling on Saturday, there is nothing like freezing temperatures to get the Irish fans going!
We are heading over to Papa Vino's for dinner with the boys tonight. It should be a good time!
See Ya Later....
Thursday, November 20, 2008
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1 comment:
Bummer on the Thrifty stuff. I've never had any problem with them in other cities, but I've never used them here. Since you have, I'll make it a point to stay away from them, given the choice. Hope the rest of your trip is the greatest! Drive safely!
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